IT Service – Santé Medical College

ICT Service

The ICT Department office is responsible for all information systems development, customization, deployment and continual improvement of the college. It administrates the LAN, website and as well resolving systems issues and maintenance of office electronic and Networks. College would be wise to join the information age by adopting the technology that has been transforming the world.

Indeed the office suggests different ICT solution in order to facilitate the teaching-learning, administrative, research and community service duties. As strategic plan of the college the effective utilization of ICT infrastructures and services is must in prospecting academic and administrative tasks of the college. Development and implementation of various systems and services will be accomplished in the near future to take the academic & administration of the university to a higher level.

Infrastructure & Services Unit

ICT Department is responsible for Network and system administration duties and responsibilities and overall current and future college’s LAN/WAN and communication infrastructure and services planning, assimilation and implementation duties.

Roles and responsibilities

Create and manage the physical layer connectivity of new and existing campuses, buildings, classrooms, offices and laboratories
Create and manage the IP layer connectivity
Plan, implement and manage the Internet connectivity
Creating acceptable use policy for the network and Internet
Secure the network from Internal and external threats
Monitor real time status of the physical and logical connections
Log and audit network access
Plan, implement and manage internal communication and collaboration platforms (email, portal, unified communications, etc.)
Plan, implement and manage online and offline backup
Plan, implement and manage patch management and end point malware protection for colleges users and staff workstations
Plan, implement and manage central Identity management solution for existing and new systems to be implemented

ICT Service

Infrastructure & Services Unit

Roles and responsibilities

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